SMART SERVICE & CONNECTED WORKER PLATTFORM

As the leading platform, oculavis SHARE redesigns processes between humans and machines.

SMART SERVICE PLATFORM FOR MECHANICAL ENGINEERING

Eine Technikerin nutzt die AR-Annotationen im AR Video Support auf ihrem Smartphone, um ein Gerät zu reparieren.
Eine Technikerin nutzt die AR-Annotationen im AR Video Support auf ihrem Smartphone, um ein Gerät zu reparieren.
oculavis SHARE is a holistic platform for the design, execution, and management of smart service processes for your installed base.
It serves as a central point of contact for end users to interact with the manufacturer, access self-service offers and receive personalized service.
In technical field service, oculavis SHARE acts as a service app for optimal support with ticket management, digital work instructions, visual assistance, and access to machine documentation.

As an end-to-end service platform, oculavis SHARE simplifies and structures communication with global service partners to document, analyze and solve service cases.

CONNECTED WORKER PLATTFORM FOR MANUFACTURING COMPANIES

oculavis SHARE is designed to improve the communication, collaboration, and efficiency of shop floor employees.

With connected worker solutions, you can switch from paper-based to digital and interactive work instructions, e.g. for set-up processes or for training new employees. Create tickets for maintenance and inspections directly at the machine.
Link these with step-by-step guides, reports, and logs, and provide the users with valuable knowledge about the machinery. Or carry out future audits remotely, regardless of location and time.
Ein Techniker nutzt die Smart Service und Connected Worker Plattform auf seinem Tablet in einer industriellen Umgebung.
Ein Techniker nutzt die Smart Service und Connected Worker Plattform auf seinem Tablet in einer industriellen Umgebung.

KEY FEATURES OF THE OCULAVIS SMART SERVICE & CONNECTED WORKER PLATFORM

Document, Track and Manage Tasks

Creating tickets, reports, suggestions for improvement or notifications, assigning responsibilities and documenting work progress is possible with the oculavis’ ticketing & work management.
Ein Techniker arbeitet im Case-Modul in einer Werkstatt.

Digital Work Instructions

Digital workflows provide knowledge in a structured form for recurring and standardized activities on machinery and equipment. They are also excellent for training and qualification.
Ein Techniker fotografiert mit einem Tablet, um Feinheiten der Maschine festzuhalten, die mit bloßem Auge nicht leicht zu erkennen sind.

Live Communication and
-Collaboration

oculavis SHARE is designed for technical collaboration. Enriched with AR features and integrated chat, experts, technicians, machine operators or auditors communicate and collaborate remotely at the highest quality.
Digitale Annotationen in Audiovisuelle Echtzeitkommunikation auf einem Smartphone.

Technical Knowledge on Demand

Using oculavis, specialist personnel have access to machine documentation, maintenance documents, digital step-by-step guides, responsible experts, or the ticket history of a machine.
Ein Techniker scannt einen QR-Code auf einem Gerät mit seinem Tablet.

Seamless in Systems for End-to-End Process

oculavis SHARE integrates seamlessly into third-party systems, either as an individual integration with any system or as a provided standard integration for e.g. Salesforce or Microsoft Outlook.
Eine Helpdesk-Expertin führt eine Support-Sitzung von oculavis Lösung in ihrem Büro durch.

Your Solutions in your Corperate Design

You become the provider of your smart service and connected worker solutions with the white label options of oculavis SHARE.
White label connected worker and smart service solution log in page.

Document, Track and Manage Tasks

Creating tickets, reports, suggestions for improvement or notifications, assigning responsibilities and documenting work progress is possible with the oculavis’ ticketing & work management.
Ein Techniker arbeitet im Case-Modul in einer Werkstatt.

Technical Knowledge on Demand

Using oculavis, specialist personnel have access to machine documentation, maintenance documents, digital step-by-step guides, responsible experts, or the ticket history of a machine.
Ein Techniker scannt einen QR-Code auf einem Gerät mit seinem Tablet.

Seamless in Systems for End-to-End Processes

oculavis SHARE integrates seamlessly into third-party systems, either as an individual integration with any system or as a provided standard integration for e.g. Salesforce or Microsoft Outlook.
Eine Helpdesk-Expertin führt eine Support-Sitzung von oculavis Lösung in ihrem Büro durch.

Your Solutions in your Corporate Design

You become the provider of your smart service and connected worker solutions with the white label options of oculavis SHARE.
White label connected worker and smart service solution log in page.

Live Communikation and-Collaboration

oculavis SHARE is designed for technical collaboration. Enriched with AR features and integrated chat, experts, technicians, machine operators or auditors communicate and collaborate remotely at the highest quality.
Digitale Annotationen in Audiovisuelle Echtzeitkommunikation auf einem Smartphone.

Digital Work Instructions

Digital workflows provide knowledge in a structured form for recurring and standardized activities on machinery and equipment. They are also excellent for training and qualification.
Ein Techniker fotografiert mit einem Tablet, um Feinheiten der Maschine festzuhalten, die mit bloßem Auge nicht leicht zu erkennen sind.

SMART SERVICE IN MECHANICAL ENGINEERING

The right approach for sustainable success.

WHITEPAPER

  • How can you identify new use cases in customer service systematically?
  • How do you unlock new revenue streams with smart service platforms?
  • How do you prepare a technical-organizational implementation?
  • How do you structure a proof of concept (PoC) project?
oculavis white paper on smart services in machinery and equipment manufacturing.

WHITEPAPER

  • How can you identify new use cases in customer service systematically?
  • How do you unlock new revenue streams with smart service platforms?
  • How do you prepare a technical-organizational implementation?
  • How do you structure a proof of concept (PoC) project?

MORE THAN 200 COMPANIES ALREADY RELY ON OUR PLATFORM

When will you join us?
TRUMPF logo
Liebherr logo
MAN logo
Gebhardt logo
HERMA logo
KraussMaffei logo
ThyssenKrupp logo
Linde plc logo
SCHMITZ logo
Hitachi Energy logo
Webasto logo
TenneT logo

READY FOR AN EXCHANGE?

oculavis SHARE offers you smart service and connected worker solutions that fit seamlessly into your processes. The possibilities are endless. Explore new potential for your organization together with our experts! We look forward to talking to you!

DISCOVER INNOVATIVE PROCESS

Ein Techniker verwendet AR-Annotationen in einer Datenbrille, während er an einer komplexen Anlage in einer industriellen Umgebung arbeitet.
The Industrial Metaverse. Definition, applications and potentials in mechanical engineering & the industry
Scientific Support Services presentation
Workflows: Just-in-time knowledge for the next generation
oculavis TechTalk Hüller Hille
Innovative service experience with AR video support in the machine tool industry
Ein Techniker verwendet AR-Annotationen in einer Datenbrille, während er an einer komplexen Anlage in einer industriellen Umgebung arbeitet.
The Industrial Metaverse. Definition, applications and potentials in mechanical engineering & the industry
Scientific Support Services presentation

Workflows: Just-in-time knowledge for the next generation

oculavis TechTalk Hüller Hille
Innovative service experience with AR video support in the machine tool industry

PRODUCT

SOLUTIONS

RESOURCES

December 5, 2024
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Have you heard about our business conference?
All About X brings together decision-makers, innovators and service enthusiasts to discuss innovative maintenance and service processes for the collaborative maintenance of assets.
Visit the official website and sign up now for free for the All About X 2024.
The conference language is German.