In case of disruptions in the production process, connect with an assigned remote expert to initiate troubleshooting immediately.
Enable your employees to submit improvement suggestions more effectively by including pictures and videos.
Conduct shop floor inspections using visual assistance and document them digitally, eliminating the necessity for all parties to be physically present on-site.
Establish preventive maintenance with interactive instructions and systematically increase overall equipment effectiveness.
Evaluate and document production errors with a solution that optimally supports the entire troubleshooting process and facilitates knowledge transfer.
Use work instructions to offer digital self-assistance to experienced employees during rare setup processes or to conduct on-the-job training for new employees.
Stop traveling to the supplier for every audit and digitize audit processes on the shop floor with visual assistance.
Fast problem solving & increased customer satisfaction at the helpdesk
Fast problem solving & increased customer satisfaction at the helpdesk
PRODUCT
Smart Service & Connected Worker Platform
Ticketing & Work Order Management
Standard Operating Procedures
Visual Assistance
Service Access Point
Management & Configuration
Integration
White Label Solutions
Secure & Scalable in the Cloud
Pricing & Licenses
SOLUTIONS
Machinery & Equipment Manufacturing
Manufacturing Industry & Automotive
Energy & Utilities
Pharma & Life Sciences
Construction Machinery & Off Highway
Certification & Industrial Services
Customer Service
Technical Field Service
Acceptances, Inspections & Audits
Technical Sales & Consulting
RESOURCES