We enable technical knowledge to travel not Tobias. Smart Services at HEITEC with oculavis SHARE

Reach customers worldwide faster and provide first-class support for commissioning, maintenance, troubleshooting or training – without having to travel. That’s what Visual Assistance with oculavis SHARE is all about. After all, often small issues cause downtime on machines and systems, but the associated travel effort for experts is much higher. “We enable technical knowledge to travel” instead of our service technicians, is how HEITEC PTS understands its approach to achieving high first-time-fix rates, ensuring customer satisfaction and enabling fast response times.
KraussMaffei at the Service Life Cycle with the VDMA.

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