VISUAL ASSISTANCE FOR MANUFACTURING
REAL-TIME COMMUNICATION WITH AR-POWERED VISUAL ASSISTANCE FROM OCULAVIS
IT´S THAT SIMPLE TO WORK WITH VISUAL ASSISTANCE
Step 1
VISUAL ASSISTANCE FEATURES OF OCULAVIS SHARE
Full HD multi-user video call
First-class video and audio quality for optimal collaboration with up to 20 participants.
Mobile browser call for guests
Let guest users join a video call directly via the mobile browser on their smartphone or tablet.
Augmented Reality (AR) interactions
Use visual tools to safely instruct technical staff from a distance.
Technical
documentation
Document service cases with screenshots, videos and comments.
Service reports
Provide your customers with reports about the completed services and associated documentation.
White label options
Establish your own service app with the white-label solutions from oculavis SHARE.
Integration
REST API, SSO, Active Directory integration, Outlook add-in, and standardized integration options to Salesforce, SAP, your website, and your customer portals.
User & asset
management
Manage complex service structures via an installed machine base with flexible roles and authorizations as well as user, team and product structures.
Service access point
Use digital QR codes or NFC tags to offer service-related information on machines such as technical documentation, instructions, or assigned experts.
Mobile screen
sharing
Share the screen of your smartphone or tablet with other participants.
Background blurring &
face pixelation
Background blurring and live anonymization of faces protect sensitive data in production.
SMS and E-Mail invitation
Invite participants to a visual assistance call quickly and easily via SMS or e-mail.
FINDEN SIE HERAUS, WELCHEN MEHRWERT AR VIDEO SUPPORT FÜR IHRE ORGANISATION ERZEUGEN KANN
TANGIBLE ADDED VALUE FOR MANUFACTURERS AND END USERS OF MACHINERY & EQUIPMENT
Save travel expenses and travel time
Establish new digital business models in service
Minimize
CO2 emissions
Use skilled workers in technical service more efficiently
Improve First-Time-Fix Rate (FTFR)
Increase Overall Equipment Effectiveness (OEE)
Enhance customer satisfaction
Reduce Mean-Time-To-Repair (MTTR)
ONE SOLUTION FOR ALL DEVICES
PROTECT PRIVACY SECURELY
The AR face anonymization from oculavis makes workers unrecognizable who are accidentally seen during a visual assistance session.
The feature pixelates and anonymizes faces in real time ensuring privacy protection on the shop floor.
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