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Equipment as a Service (EaaS) Business Models & Cultural Aspects in the Implementation of Innovative Service Technologies

Picture of Written by Nico Swienty
Written by Nico Swienty
Equipment as a Service (EaaS) is taking on special significance in mechanical engineering. The model represents an innovative approach to the sale and use of industrial machinery and equipment. EaaS is not just about selling physical machines, but also about related services. The provider takes responsibility for production planning and control, as well as machine programming and maintenance, up to the provision of innovative service technologies for remote troubleshooting.
The introduction of innovative technologies in services is often a matter of technical and organizational issues. However, it is at least as important to take cultural aspects into account when implementing smart services.
In the latest episode of our oculavis TechTalk podcast, Martin Plutz, Founder & Managing Director of oculavis GmbH, Florian Bartholomäus, U.S. Managing Director of oculavis Inc. talk with Jay Latimer, Business Process Manager Remote Service Tools at our customer Trumpf about EaaS business models, the seamless integration of oculavis into the CRM/ticketing system, and the impact of corporate culture on the success of technology initiatives.
Don’t miss this exciting episode for the first time from the US office and in English with valuable insights into the success factors of Trumpf.

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December 5, 2024
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