Episode 8: How WITTENSTEIN systematically increases OEE with digital shop floor processes
05/15/2024
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How HERMA Labeling Machines combine AI in service with AR powered visual support
Written by Nico Swienty
In our latest podcast, we talk to Laura Haase, Project Manager After Sales Strategy & Digital Services at HERMA, who gives us an exciting insight into the world of labeling machines. The machines have a wide range of applications, from the labeling of foodstuffs and household items to the secure labeling of pharmaceuticals.
In this TechTalk episode, you will learn how HERMA inspires its customers from various industries with innovative digital services & aftersales strategies and what contribution oculavis makes to this in the myHERMA customer portal by optimizing processes through integrated AR video support and AI technologies. Laura also talks about her nomination for the Customer Champion Award at the Customer Contact Week (CCW) in Berlin and her upcoming trip around the world during her sabbatical.
The podcast is available in German.
Click on the button to load the content from share.transistor.fm.
Would you like to discuss artificial intelligence (AI) in service and AR powered visual support and utilize these technologies when creating customer portals? Feel free to contact us and arrange a personal appointment with our experts.
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