Service solution for machinery & equipment manufacturers
Be there when your customers need you to solve problems with machines in the field. Connect to their field of view with oculavis SHARE and solve problems remotely. Create new digital business models for your customer service.
Connect to your customers' field of view with augmented reality powered video calls and solve problems with machines remotely. Be there in your customers' moment of need and provide fast remote support with oculavis SHARE.
Service Contact Point
End users of machines & equipment can easily access the remote service solution oculavis SHARE by scanning a QR code that can be created in our platform and physically be attached to your machines and equipment in the field. Provide your customers' service contact point where they need it.
Your Service, Your Apps
oculavis SHARE can turn into a branded service application in order to be perceived as your customer support solution. Smart Glasses App, mobile Apps for iOS and Android as well as the web app can be provided in your corporate design.
For the acceptance of machines and components, our remote service solution can be used to save the end customer travel time and costs. At the same time a significantly better documentation possibility is provided.
Training operators with augmented reality based step-by-step instructions offers a new way of customer onboarding. In addition you can connect live to their field of view and explain how a machine works.
Spare Part Ordering
Ordering the right spare part for machines has never been easier with our "X-Ray" viewer that allows machine operators to take a look to the inside of machines.
Benefits for machinery and equipment manufacturers
Save travel costs and timeStop traveling the world for service. Remotely connect to your machines and equipment in the field. With oculavis SHARE your clients all over the world are only a mouse click away.
New revenue streams in serviceOur solution enables new digital business models and revenue streams by rapidly delivering expert knowledge around the world.
Efficient service staffIn times of ever increasing demands on the qualification of technicians, the efficient deployment of service personnel is a competitive advantage.
Green solutionWith every journey saved by oculavis SHARE, CO2 emissions are automatically reduced as well. Help your service not only to have an innovative but also a sustainable image.
Ready to get started?
Want to integrate with existing branded apps? Read about our white-label offerings here.