Earn Money with Remote Services – AR Video Support for Integrated Service Processes in Mechanical and Plant Engineering

The expectation of customers from the mechanical and plant engineering sector is fast service and efficient help in the event of problems. Modern companies expect their suppliers to avoid time-consuming technician trips and to rectify straightforward problems immediately.
By integrating remote services along the lifecycle of complex products, manufacturers can not only generate competitive advantages and make their own service more efficient, but also create paid remote offerings. The presentation by Dr. Markus Große Böckmann at the 26. Aachener Dienstleistungsforum will highlight success stories and how companies can design their remote service offerings.
You would like to have an exchange on the topic of “Remote Service Offerings” with AR Video Support? Contact us!
Audio only available in German. Subtitles were generated automatically.
KraussMaffei at the Service Life Cycle with the VDMA.

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