All About X 2024 participants immersed in discussions and presentations at a variety of conference stands.

All About X 2024: Shaping the Future for Mobile Maintenance and Digital Service

Picture of Written by<br>Anna Layko, PhD
Written by
Anna Layko, PhD

Summary

Since 2018, oculavis has been hosting a premier business conference focused on Smart Service and Connected Worker solutions, that has established itself as a benchmark event in the industry. Reflecting the broad array of topics that have sparked vibrant discussions among participants over the years, the conference has been rebranded as “All About X“. The “X” stands for machines, systems, and enterprise assets that require efficient maintenance and service processes.
The 7th edition of the conference offered a dynamic platform for knowledge sharing, networking, and inspiration. Around 100 maintenance and service leaders from the mechanical engineering and manufacturing sectors gathered to explore cutting-edge technologies and innovative processes. Featuring interactive world cafés, compelling presentations, and a best practice exhibition where oculavis customers showcased use cases, the event provided a rich program focused on knowledge management, maintenance trends, and advancements in customer service.
All About X 2024 attendees listen to a presentation in a modern conference room.

Inspiring Topics and Engaging Discussions

Interactivity was a key highlight of the conference, fostering vibrant discussions on forward-looking topics. Participants delved into diverse topics ranging from the role of automation and humanoid robotics in production to the impact of predictive maintenance on overall equipment effectiveness (OEE) and visionary concepts for customer service in 2040. These discussions showcased how companies can leverage emerging technologies to drive efficiency and innovation. The conference’s collaborative and open atmosphere set it apart: everyone talked to everyone, making the event a lively forum for ideas and innovations.

Focus on Knowledge Management, Mobile Processes, and AI

The future of maintenance and service lies in the seamless integration of knowledge, processes, and advanced technologies. The conference underscored the transformative potential of AI in knowledge management and the use of mobile apps for maintenance and customer service. A key focus was the ability of AI to convert unstructured or language-based data into structured formats, paving the way for enhanced data quality, efficiency, and productivity. Participants unanimously agreed that these technologies are no longer optional but have become essential tools for maintaining competitiveness in a rapidly evolving market.
Participants in an interactive discussion at All About X 2024, exploring future strategies for mobile maintenance and digital services.

Customer Needs as the Foundation for Targeted Software Development

At the heart of the conference was oculavis’s presentation of its innovative approaches to mobile maintenance and digital services. Emphasizing direct dialogue with customers, oculavis prioritizes understanding their needs and challenges. This close collaboration with users enables the company to develop its software with agility and precision, delivering impactful solutions.

Shaping the Future of Maintenance & Service Together

All About X 2024 was a resounding success, emphasizing the pivotal role of digital innovations in the mechanical engineering and manufacturing sectors. With a spotlight on AI-driven knowledge management, advanced maintenance processes, and enhanced customer service, the event demonstrated actionable strategies for companies to secure their competitive edge in the future. More than just a showcase of innovation, the conference cultivated meaningful dialogue and sparked a generation of fresh ideas. All About X remains an indispensable event for industry leaders dedicated to shaping the future and driving transformative change.
Planning for the 2025 Business Conference is in full swing! Join us for All About X on December 4, 2025, and be part of an exciting event. The conference will be conducted exclusively in German. Secure your spot today by pre-registering on the official website: www.allabout-x.com.
Register now
Picture of Written by Anna Layko, PhD

Written by Anna Layko, PhD

Send email

FURTHER ARTICLES FROM THIS CATEGORY

PRODUCT

Smart Service & Connected Worker Platform

Software for maintenance and service of machines & other enterprise assets

Ticketing & Work Order Management

Planing, documentation and tracking of individual processes

Standard Operating Procedures

Digital work instructions with reporting function

Visual Assistance

Video calls with AR annotations and integrated reporting

Service Access Point

Connecting people, machines & technical knowledge

Management & Configuration

Flexible design of individual processes and structures

Integration

Integration into the enterprise IT

White Label Solutions

Customize oculavis to your corporate design

Secure & Scalable in the Cloud

Flexible deployment options

Pricing & Licenses

Flexible subscriptions for any company size

Augmented & Mixed Reality

Innovative technology concepts for industrial applications

Smart Glasses for Manufacturers

Both hands free to work

SOLUTIONS

Machinery & Equipment Manufacturing

Solutions from acceptance to field service support

Manufacturing Industry & Automotive

Connecting global production sites

Energy & Utilities

Resilience in infrastructure operation

Pharma & Life Sciences

Efficient processes in a regulated area

Construction Machinery & Off Highway

Mastering increasing complexity and structuring service communication

Certification & Industrial Services

Creating digital processes & new services

Customer Service

Fast problem solving & increased customer satisfaction

Technical Field Service

Instantly providing service-related knowledge anywhere

Acceptances, Inspections & Audits

Remote collaboration between machine manufacturer & end customers

Technical Sales & Consulting

Creating innovative customer experience

Maintenance & Repair

Increasing productivity & reducing downtime

Lean Production & Quality Management

Securing & continuously improving processes

Training & Onboarding

Efficient remote training for technical staff

RESOURCES

oculavis tube

Webinar-on-demand and product videos

Corporate Blog

Insights into technologies & company news

TechTalk Podcast

All about smart services and digital business models

Customer Success

Strategies for implementing sustainable change

Partner Program

Sales and technology partnerships

Events

Meet us at these events

Jobs & Careers

Become an ocuNaut

About oculavis

Learn more about the company

App Download Center

Laden Sie die aktuellste Version unserer Apps herunter

Release Notes

Information on new features and improvements

Support

We are happy to help you with questions about the software

Login

Login to your oculavis workspace
Get a demo
Get a Demo
December 5, 2024
Days
Hours
Minutes
Seconds
Have you heard about our business conference?
All About X brings together decision-makers, innovators and service enthusiasts to discuss innovative maintenance and service processes for the collaborative maintenance of assets.
Visit the official website and sign up now for free for the All About X 2024.
The conference language is German.
Sign up now