Remote support as a solution for the mechanical engineering and manufacturing industry

Interview from the n-tv Startup Magazine about oculavis SHARE. Remote Support offers customer service from a distance in real time and transfers valuable knowledge to the technicians on site. Especially during the Corona pandemic it is a way to offer services to the customer without the need to travel and the expectation of long downtimes of machinery and equipment. In this interview, Martin Plutz from oculavis and Sebastian Haag from AIXEMTEC explain what makes the collaboration successful and why remote support and augmented reality offer real added value.