REMOTE MAINTENANCE & REPAIR
THROUGH MAINTENANCE AND REPAIR TO OPTIMAL AND SAFE MACHINE OPERATION
ESTABLISH SMART PROCESSES IN YOUR MAINTENANCE & REPAIR
Comprehensive overview of the machine's life cycle and planning of future measures.
Fast problem solving through visual assistance with Augmented Reality (AR) features.
Quick access to adaptive instructions, forms and logs.
Reducing travel time and minimizing machine downtime via remote procedures.
Notification of internal or external experts and higher-level IT systems (e.g. MES, CMMS, ERP).
Increasing the productivity of maintenance and repair teams with oculavis.
SIMPLIFY CAPTURING AND ASSIGNMENT OF SERVICE CASES IN GLOBAL SERVICE ORGANIZATIONS
Use QR codes, NFC tags or serial numbers to access service information directly at your machines and equipment.
Create service tickets for your machines and equipment and automatically assign new service cases to the right expert or service team.
Respond quickly to service requests and improve the availability of your equipment.
DIGITAL FORMS FOR INSPECTIONS, AUDITS AND QUALITY PROCESSES
Provide digital forms for acceptances, inspections and audits worldwide.
Connect your data, reports, and logs to your machinery.
Create reliable and easily accessible lifecycle overviews of your equipment worldwide.
PLANNING OF YOUR MAINTENANCE AND REPAIR ACTIVITIES
AR VISUAL ASSISTANCE IN MAINTENANCE AND REPAIR
Enhance your technical documentation by incorporating screenshots, videos, comments, and metadata from the visual assistance session.
Facilitate visual interactions during full HD video calls with AR annotations and continuous zoom feature.
Offset language barriers with integrated chat including translation feature.
Invite participants simply by e-mail, push notification, or SMS. No app installation is required.
Adjust roles and permissions flexibly to align with your team structure.
PROVIDE YOUR TECHNICIANS WITH INTERACTIVE WORK INSTRUCTIONS
Create work instructions for repetitive tasks quickly and easily. Build a knowledge base for your maintenance team.
Use our drag-and-drop editor for seamless instruction creation or leverage our data interfaces to import existing instructions.
Enable contextual access to technical instructions directly at your production lines using QR codes.
Systematically analyze usage statistics and feedback on your instructions.
FURTHER SMART SERVICE AND CONNECTED WORKER USE CASES
Acceptances, inspections & audits
Remote collaboration between machine manufacturer & end customers
Lean production & quality management
Securing & continuously improving processes
Customer services
Fast problem solving & increased customer satisfaction at the helpdesk
