FLEXIBLE LICENSE MODELS FOR YOUR INDIVIDUAL NEEDS

From small and medium-sized enterprises to large corporations – we offer suitable subscriptions for your requirements.

BASIC

BASIC REMOTE SUPPORT
SERVICES
Request a quote
  • Everything from
    BASIC plus:
  • Cloud workspace included
  • Service access point: making services available directly at the machine
  • Manage users, teams and permissions
  • Visual assistance calls and cases for documentation
  • Microsoft Outlook Plugin

PROFESSIONAL

ENRICH YOUR SERVICE WITH MORE FEATURES
Request a quote
  • Everything from
    BASIC plus:
  • Workflows for training, inspections and more
  • Anonymization of faces (face pixelation)
  • Export of visual assistance usage data
  • Web branding (logos and colors) of the web app
  • SMS invitations (100/month)

PREMIUM

INDIVIDUAL INTEGRATION OPTIONS FOR SEAMLESS SERVICE PROCESSES
Request a quote
  • Everything from
    PROFESSIONAL plus:
  • oculavis API for the integration of oculavis into third-party systems such as SAP
  • SSO (Single Sign-On) with MS Azure AD (Active Directory)
  • Salesforce Plugin
  • Website plugin
  • SMS invitations (250/month)

WHITELABEL

YOUR SERVICE? YOUR APP! WITH THE WHITE LABELING FROM OCULAVIS!
Request a quote
  • Everything from
    PREMIUM plus:
  • Individual workspace URL
  • All oculavis apps in your own design (web app, iOS, Android, smart glasses)
  • App Store Listings bei Google Play und im Apple App Store
  • App Store listings on Google Play and Apple App Store
  • Further configurations such as your own e-mail server
  • SMS invitations (250/month)

BASIC

BASIC REMOTE SUPPORT
SERVICES
Request a quote
  • Alles aus
    BASIC plus:
  • Cloud workspace included
  • Service access point: making services available directly at the machine
  • Manage users, teams and permissions
  • Visual assistance calls and cases for documentation
  • Microsoft Outlook Plugin

PROFESSIONAL

ENRICH YOUR SERVICE
WITH MORE FEATURES
Request a quote
  • Everything from
    BASIC plus:
  • Workflows for training, inspections and more
  • Anonymization of faces (face pixelation)
  • Export of visual assistance usage data
  • Web branding (logos and colors) of the web app
  • SMS invitations (100/month)

PREMIUM

INDIVIDUAL INTEGRATION OPTIONS FOR SEAMLESS SERVICE PROCESSES
Request a quote
  • Everything from
    PROFESSIONAL plus:
  • oculavis API for the integration of oculavis into third-party systems such as SAP
  • SSO (Single Sign-On) with MS Azure AD (Active Directory)
  • Salesforce Plugin
  • Website Plugin
  • SMS invitations (250/month)

WHITELABEL

YOUR SERVICE? YOUR APP! WITH THE WHITE LABELING FROM OCULAVIS!
Request a quote
  • Everything from
    PREMIUM plus:
  • Individual workspace URL
  • All oculavis apps in your own design (web app, iOS, Android, smart glasses)
  • App Store listings on Google Play and Apple App Store
  • Further configurations such as your own e-mail server
  • SMS invitations (250/month)
Compare all license models

FURTHER SERVICES FOR YOU

Setup & Configuration

  • Cloud-& on-premise deployments
  • Multi workspace setups
  • White label apps

Customer Success

  • Workshops
  • Ramp Up packages
  • Consulting
  • Busines models

Co-Innovation

  • Development projects
  • Integration projects

Trainings

  • (Key) User Trainings
  • Train-the-Trainer Programs

Hardware

  • Optional smart glasses hardware
  • Consulting & Sales

MORE THAN 200 COMPANIES TRUST OCULAVIS

ALL LICENSE MODELS AT A GLANCE

BASIC

PROFESSIONAL

PREMIUM

WHITELABEL

Web Apps (Windows & Apple)
Mobile Apps (Android & iOS)
Smart Glasses Apps
[i] We support a wide range of smart glasses. Talk to us about the hardware of your choice.
Visual Assistance
Live collaboration with augmented reality
Participants in the visual assistance Call
Up to 20
Up to 20
Up to 20
Up to 20
Number of visual assistance calls
Unlimited
Unlimited
Unlimited
Unlimited
Features in the visual assistance call
Limited
Augmented Reality annotations
[i] Laser pointer, dynamic annotations for temporarily highlighting areas, and standard annotations for drawing in the captured images.
Screen sharing on desktop and mobile devices
Background blurring
Face pixelation
Chat with integrated translator
Live zoom & static zoom
Screenshots, Videoaufnahmen und Kommentarfunktion
HD Freeze
[i] Working with a high-resolution still image despite a poor Internet connection.
Visual assistance call history
[i] When using our mobile, desktop and smart glasses applications, all call content is saved so that previous call data can be accessed at any time.
E-mail invitation
SMS invitation
[i] The monthly volume may be increased flexibly.
100 per month
250 per month
250 per month
Export of usage data
Cases
Ticketing, technical documentation and tracking of tasks
Limited
Limited
Unlimited
Unlimited
Individual data attributes for different case types
Documentation of AR video calls with screenshots, comments and videos
Creating cases for individual work processes (monitoring, reporting & notifications)
Case Creation for guest users (e.g. via QR code on an asset)
Digital Workflows
Schritt-für-Schritt-Anleitungen für standardisierte Arbeitsvorgänge
Unlimited
Unlimted
Unlimted
Creating Workflows
Feedback options
[i] Users can be prompted, e.g. to take a picture, enter a text, select an answer from a list or perform an action by scanning a QR code.
Version management
Evaluation & reporting
Customer / Asset Portal
Making services directly accessible on the physical asset
Unlimited
Unlimted
Unlimted
Unlimited
Management of the installed base of assets
Mapping of organizational structures with the installed base
Assignment of users & teams, workflows, cases, and visual assistance calls to assets
Roles and User Management
Rollen und Berechtigungen für die optimale Umsetzung Ihrer Prozesse
Limited
Limited
Unlimited
Unlimited
Authorization for internal users
[i] Internal users are usually the company’s employees, e.g. in the helpdesk, technicians, etc.
Authorization for external users
[i] Internal users are usually the company’s employees, e.g. in the helpdesk, technicians, etc.
Team structures for mapping organizational units and segmenting user groups
Mobile browser call for guest users
[i] Guest users are participants of a visual assistance call who do not have an (internal or external) user in oculavis SHARE and participate in the session via the mobile browser of the smartphone or tablet.
Single Sign-On (SSO) with Microsoft Azure AD (Active Directory)
Automated creation of users via the oculavis API
White Label
Your service? Your app!
Limited
Limitiert
Unlimited
Web branding
Mobile app branding
PDF Report Branding
Hosting with custom URL
[i] Choose your own URL (e.g. service.yourdomain.com.)
Custom imprint and other strings in the UI
Individual domains for system e-mails
Integration
For integrated processes in operations
Limited
Limited
Unlimited
Unlimited
Microsoft Outlook Plugin
Salesforce Service Cloud Plugin
SAP Cloud 4 Customer Plugin
On request
On request
Website Plugin
oculavis API
[i] Integration into individual CRM or ERP systems.
Support
Flexible support options
Limited
Limited
Limited
Unlimited
User & Admin Support
By phone & e-mail
By phone & e-mail
By phone & e-mail
By phone & e-mail
API Support
DevOps Support
Deployment Options
Flexible options for your oculavis workspace
Limited
Limited
Unlimited
Unlimited
Microsoft Azure
Open Telekom Cloud (OTC)
Hosting with custom URL
[i] Choose your own URL (e.g. service.yourdomain.com.).
Cloud storage
[i] The cloud storage can be expanded at any time on request.
50 GB
50 GB
50 GB
50 GB
On-premise & custom cloud hosting providers
On request
On request
Automatic deletion of usage data at configurable intervals
Backups of usage data
[i] Only for cloud hosting.
Daily backup for 7 days, weekly backup for 4 weeks, monthly backup for 12 months
Daily backup for 7 days, weekly backup for 4 weeks, monthly backup for 12 months
Individual intervals possible
Individual intervals possible

START WITH US TODAY!

Find out which license model suits your requirements and discuss your individual plan in a personal appointment with our experts.

REQUEST A QUOTE

Just complete this form to send us your request. No strings attached. Our sales experts will get in touch with you immediately.

REQUEST A QUOTE

Just complete this form to send us your request. No strings attached. Our sales experts will get in touch with you immediately.

REQUEST A QUOTE

Just complete this form to send us your request. No strings attached. Our sales experts will get in touch with you immediately.

REQUEST A QUOTE

Just complete this form to send us your request. No strings attached. Our sales experts will get in touch with you immediately.

PRODUCT

Smart Service & Connected Worker Platform

Software for maintenance and service of machines & other enterprise assets

Ticketing & Work Order Management

Multi-stakeholder system for machinery, equipment & processes

Standard Operating Procedures

Digital work instructions with reporting function

Visual Assistance

Video calls with AR annotations and integrated reporting

Service Access Point

Connecting people, machines & technical knowledge

Management & Configuration

Flexible design of individual processes and structures

Integration

Integration into the enterprise IT

White Label Solutions

Customize oculavis to your corporate design

Secure & Scalable in the Cloud

Flexible deployment options

Pricing & Licenses

Flexible subscriptions for any company size

Augmented & Mixed Reality

Innovative technology concepts for industrial applications

Smart Glasses for Manufacturers

Both hands free to work

SOLUTIONS

Machinery & Equipment Manufacturing

Solutions from acceptance to field service support

Manufacturing Industry & Automotive

Connecting global production sites

Energy & Utilities

Resilience in infrastructure operation

Pharma & Life Sciences

Efficient processes in a regulated area

Construction Machinery & Off Highway

Mastering increasing complexity and structuring service communication

Certification & Industrial Services

Creating digital processes & new services

Customer Service

Fast problem solving & increased customer satisfaction

Technical Field Service

Instantly providing service-related knowledge anywhere

Acceptances, Inspections & Audits

Remote collaboration between machine manufacturer & end customers

Technical Sales & Consulting

Creating innovative customer experience

Maintenance & Repair

Increasing productivity & reducing downtime

Lean Production & Quality Management

Securing & continuously improving processes

Training & Onboarding

Efficient remote training for technical staff

RESOURCES

oculavis tube

Webinar-on-demand and product videos

Corporate Blog

Insights into technologies & company news

TechTalk Podcast

All about smart services and digital business models

Customer Success

Strategies for implementing sustainable change

Partner Program

Sales and technology partnerships

Events

Meet us at these events

Jobs & Careers

Become an ocuNaut

About oculavis

Learn more about the company

App Download Center

Laden Sie die aktuellste Version unserer Apps herunter

Release Notes

Information on new features and improvements

Support

We are happy to help you with questions about the software

Login

Login to your oculavis workspace
Get a demo
Get a Demo

Pricing & Licenses

Simply fill out this short form to arrange a meeting with us. We will get back to you as soon as possible.
LOCAL EDITIONS
Die All About Remote Local Editions sind ein Angebot der

oculavis GmbH
Vaalser Str. 259
52074 Aachen
Deutschland

Mit dem Kauf von Tickets für die Konferenz erklären Sie sich mit den folgenden Bedingungen einverstanden:

  • Die Eintrittskarten werden unter keinen Umständen zurückerstattet, außer bei Absage der Veranstaltung. In diesem Fall werden die Karteninhaber über die Absage informiert. Alle Karteninhaber müssen dann innerhalb von 7 Tagen nach der Stornierung eine Rückerstattung per E-Mail beantragen: support@allaboutremote.com.

  • Die Eintrittskarten sind nicht übertragbar. Beim Kauf von mehr als einem Ticket müssen die verbleibenden Tickets mit einem Registrierungscode personalisiert werden, der nach dem Kauf mitgeteilt wird.

  • Es besteht keine Verpflichtung zur Erstattung oder zum Umtausch von Tickets, wenn die oculavis GmbH das Programm aufgrund von Ereignissen oder Umständen, die außerhalb ihres Einflussbereichs liegen, ändert oder variiert. Alle Tickets werden unter dem Vorbehalt von Programmänderungen verkauft.

  • Der Karteninhaber erklärt sich als Zuschauer mit der Anfertigung von Film- und Tonaufnahmen einverstanden.

  • Die oculavis GmbH behält sich das Recht vor, Tickets ohne Angabe von Gründen zu stornieren und den Ticketpreis zu erstatten.

  • Die Online-Konferenz wird über unsere eigene Streaming-Plattform übertragen.

  • Die Allgemeinen Geschäftsbedingungen der oculavis GmbH sind Bestandteil dieser Anmeldebedingungen.

Bei weiteren Fragen wenden Sie sich bitte an unseren Support per E-Mail oder telefonisch unter +49 241 8943880.
NOVEMBER 23, 2023
Die Online-Konferenz All About Remote ist ein Angebot der

oculavis GmbH
Vaalser Str. 259
52074 Aachen
Deutschland

Mit dem Kauf von Tickets für die Konferenz erklären Sie sich mit den folgenden Bedingungen einverstanden:

  • Die Eintrittskarten werden unter keinen Umständen zurückerstattet, außer bei Absage der Veranstaltung. In diesem Fall werden die Karteninhaber über die Absage informiert. Alle Karteninhaber müssen dann innerhalb von 7 Tagen nach der Stornierung eine Rückerstattung per E-Mail beantragen: support@allaboutremote.com.

  • Die Eintrittskarten sind nicht übertragbar. Beim Kauf von mehr als einem Ticket müssen die verbleibenden Tickets mit einem Registrierungscode personalisiert werden, der nach dem Kauf mitgeteilt wird.

  • Es besteht keine Verpflichtung zur Erstattung oder zum Umtausch von Tickets, wenn die oculavis GmbH das Programm aufgrund von Ereignissen oder Umständen, die außerhalb ihres Einflussbereichs liegen, ändert oder variiert. Alle Tickets werden unter dem Vorbehalt von Programmänderungen verkauft.

  • Der Karteninhaber erklärt sich als Zuschauer mit der Anfertigung von Film- und Tonaufnahmen einverstanden.

  • Die oculavis GmbH behält sich das Recht vor, Tickets ohne Angabe von Gründen zu stornieren und den Ticketpreis zu erstatten.

  • Die Online-Konferenz wird über unsere eigene Streaming-Plattform übertragen.

  • Die Allgemeinen Geschäftsbedingungen der oculavis GmbH sind Bestandteil dieser Anmeldebedingungen.

Bei weiteren Fragen wenden Sie sich bitte an unseren Support per E-Mail oder telefonisch unter +49 241 8943880.
NOVEMBER 23, 2023
The online conference All About Remote is an offer of

oculavis GmbH
Vaalser Str. 259
52074 Aachen
Germany

By purchasing tickets for the conference, you agree to the following terms:

  • Tickets are not refundable under any circumstances other than cancellation of the event. In this instance, ticket holders will be informed of any cancellation. All ticket holders must then request refunds via email: support@allaboutremote.com within 7 days of the cancellation notice

  • Tickets are not transferable. When purchasing more than one ticket, the remaining tickets must be personalized by using a registration code that will be provided after the purchase.

  • There is no obligation to refund or exchange tickets if oculavis GmbH alters or varies the programme due to events or circumstances beyond its control. All Tickets are sold subject to programme changes.

  • Ticket holders consent to the filming and sound recording as members of the audience.

  • oculavis GmbH reserves the right to cancel any tickets without providing a reason and by refunding the ticket price.

  • The online conference will be broadcast via our own streaming platform.

  • The general terms and conditions of oculavis GmbH are part of these terms of registration.


For further questions please contact our support via email or phone under +49 241 8943880.