CUSTOMER SUCCESS OPTIONS
YOU ARE IN GOOD HANDS WITH US
THIS IS HOW WE SUPPORT YOUR SUCCESS
EVALUATION
We evaluate use cases for the deployment of digital services along your value chain. This will help you to identify the most promising business cases in your organization.
TRAINING
Considering your specific needs, we'll guide you through our software's capabilities and ensure each user receives tailored training for effective use of oculavis SHARE.
CHANGE MANAGEMENT
Your customer success manager will provide ongoing support and advice through regular meetings as you introduce new modules.
GETTING STARTED
In pilot projects we develop and validate processes for the technical and organizational implementation of digital services.
PROCESS DESIGN
We'll collaborate to refine your organizational processes and structures to maximize the benefits of our solution.
BUSINESS MODELS
Digital services offer the opportunity to create new revenue streams. We'll help you realize this potential and develop new business models for measurable success.
STANDARDIZED PACKAGES AND INDIVIDUAL PROJECTS
TRAINING PACKAGES
- Training for end users of oculavis SHARE
- Training for admins and key users of oculavis SHARE
RAMP UP PACKAGE
- Holistic support during the implementation of oculavis SHARE for a period of 3 months
- Rollout support and change management
PROOF-OF-X PROJECTS
- Pilot implementation of smart service & connected worker solutions
- Content creation process development and validation
