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experiences and success factors of visual remote support, augmented reality workflows and related digital business models in service and maintenance operations?
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Events
Industry Round Table: Remote services in the field of energy supply
Industry Round Table: Remote services in the field of energy supply
[33:55] TenneT, Hitachi Energy und digital@work at All About Remote 2023
Events
Integration of smart ticketing and remote video support into aftersales processes in medical technology
Integration of smart ticketing and remote video support into aftersales processes in medical technology
[21:51] SCHMITZ Medical at All About Remote 2023
Events
Integration of SMART SERVICE with SAP
Integration of SMART SERVICE with SAP
[14:06] MHP at All About Remote 2023
Events
Integration of Smart Ticketing and AR Video Support into AI powered Knowledge Management
Integration of Smart Ticketing and AR Video Support into AI powered Knowledge Management
[17:30] Empolis at All About Remote 2023
Events
Service Process E2E with oculavis + SAP Service Cloud
Service Process E2E with oculavis + SAP Service Cloud
[14:40] All for One at All About Remote 2023
Events
Creating digital service offerings - New opportunities in the smart service business through digital transformation
Creating digital service offerings - New opportunities in the smart service business through digital transformation
[36:54] Dr. Markus Große Böckmann at Smart Remote Service in Berlin
Events
All About Remote 2023 - Save the Date!
All About Remote 2023 - Save the Date!
[01:44] Save your ticket now for All About Remote and sign up for the conference
Accelerator
Visihero: Corporate Challenge for the Textile Industry
Visihero: Corporate Challenge for the Textile Industry
[23:53] Join our innovation program and design innovative service processes with AR Video Support
Events
The importance of integrated service processes in mechanical and plant engineering
The importance of integrated service processes in mechanical and plant engineering
[12:05] Lukas Häring talks about the importance of integrated service processes in mechanical engineering at CMM Expo
Events
Earn Money with Remote Services – AR Video Support for Integrated Service Processes in Mechanical and Plant Engineering
Earn Money with Remote Services – AR Video Support for Integrated Service Processes in Mechanical and Plant Engineering
[12:44] oculavis at Dienstleistungsforum 2023
Customer Success
Integration of Remote Expert Support into Customer Portals and Ticketing Systems with ABP Induction Systems as an example
Integration of Remote Expert Support into Customer Portals and Ticketing Systems with ABP Induction Systems as an example
[35:54] ABP Induction Systems about the API based integration of oculavis
Events
Success through invisible products? Potential and success factors for digital business models.
Success through invisible products? Potential and success factors for digital business models.
[23:15] Regina Schrank from fir at RWTH Aachen at All About Remote 2022
Events
Brave new world: The thing that’s transforming is not the technology — the technology is transforming you.
Brave new world: The thing that’s transforming is not the technology — the technology is transforming you.
[37:26] Prof. Dr. Stefanie Paluch at All About Remote 2022
Events
Demystification of Visual Assistance in Traditional Industries
Demystification of Visual Assistance in Traditional Industries
[25:25] Dr. Christian Schmidt from Augmenticon AG at All About Remote 2022
Events
What if you have to go on-site? Integration of visual assistance in maintenance processes.
What if you have to go on-site? Integration of visual assistance in maintenance processes.
[24:52] Dr. Gerhardt Zenner from mobileX at All About Remote 2022
Events
Gunter Dueck about Augmented Reality, Smart Glasses and oculavis live at AllAboutRemote 2020
Gunter Dueck about Augmented Reality, Smart Glasses and oculavis live at AllAboutRemote 2020
[01:08:35] Gunter Dueck holds the closing keynote of AllAboutRemote 2020 and talks about Augmented Reality, Smart Glasses and oculavis.
Partners in the Spotlight
oculavis SHARE and 5G at Wayra Tech Lab of Telefonica
oculavis SHARE and 5G at Wayra Tech Lab of Telefonica
[02:11] Together with our partner Telefonica, we present use cases of augmented reality and 5G at the Wayra Tech Lab in Munich. Our colleague Nilda Eping explains what it is about and what advantages 5G brings for the future of augmented reality powered work.
Events
Live Expert Support at the Future of Field Service 2022
Live Expert Support at the Future of Field Service 2022
[19:01] Alex Schwabbauer at the Future of Field Service 2022 about oculavis SHARE, remote use cases and live application example on the MxD's shop floor.
Events
All About Remote 2022 Hybrid Edition - Why should you participate?
All About Remote 2022 Hybrid Edition - Why should you participate?
[01:47] All About Remote 2022 Hybrid Edition
Customer Success
We enable technical knowledge to travel not Tobias. Smart Services at HEITEC with oculavis SHARE
We enable technical knowledge to travel not Tobias. Smart Services at HEITEC with oculavis SHARE
[05:30] We enable technical knowledge to travel not Tobias. Smart Services at HEITEC with oculavis SHARE
Product News
Augmented reality video calls for remote x
Augmented reality video calls for remote x
[08:13] Visual assistance in oculavis SHARE
Product News
Explore interactive step-by-step instruction with the workflow module in oculavis SHARE
Explore interactive step-by-step instruction with the workflow module in oculavis SHARE
[14:44] oculavis SHARE Workflow module
Product News
Augmented Workflows for Self-Guidance. Share technical knowledge with customers & employees
Augmented Workflows for Self-Guidance. Share technical knowledge with customers & employees
[02:58] oculavis offers world-class visual assistance for remote service and maintenance operations.
Events
Prof. Dr. Piller about digital business models in service & maintenance live at AllAboutRemote 2020
Prof. Dr. Piller about digital business models in service & maintenance live at AllAboutRemote 2020
[54:20] Five reasons why so many digital business models in service & maintenance are failing, and what to do against it.
Events
Near-zero machine downtime with smart services
Near-zero machine downtime with smart services
[37:36] Presentation by TRUMPF North America during the Future of Field Service Conference powered by oculavis Inc.
Events
How to trick a pandemic: Close to industrial customers in times of Corona with fast implementation of new digital services
How to trick a pandemic: Close to industrial customers in times of Corona with fast implementation of new digital services
[29:09] thyssenkrupp Industrial Solutions AG at AAR 2021
Events
Like a Bosch: Remote Support and Augmented Reality for Smart Maintenance
Like a Bosch: Remote Support and Augmented Reality for Smart Maintenance
[25:37] Bosch at All About Remote 2021
Events
Creating value during non-value added processes through digital workflows for standard work
Creating value during non-value added processes through digital workflows for standard work
[21:23] Global Open Innovation program to bring value through digitisation
Partners in the Spotlight
RealWear Navigator™ 500 - Introducing the next generation of smart glasses for the industry
RealWear Navigator™ 500 - Introducing the next generation of smart glasses for the industry
[15:55] Michael Krämer at All About Remote 2021
Events
Remote Assistance - from Proof of Concept to full managed IT service
Remote Assistance - from Proof of Concept to full managed IT service
[28:54] Digital initiatives to implement Remote Assistance for production processes and machines.
Events
Remote Work - Future of Modern Workplace?
Remote Work - Future of Modern Workplace?
[28:20] Prof. Dr. Axel Minten at All About Remote 2021
Events
Stop travelling the world for service! Around the globe by triathlon.
Stop travelling the world for service! Around the globe by triathlon.
[30:21] Jonas Deichmann at All About Remote 2021
Events
Usage of remote assist for hygiene risk assessment within Beiersdorf
Usage of remote assist for hygiene risk assessment within Beiersdorf
[28:50] Beiersdorf at All About Remote 2021
Events
A cooperative approach to introduce digital collaboration forms with the Works Council
A cooperative approach to introduce digital collaboration forms with the Works Council
[21:31] Bayer AG at ALL About Remote 2021
Customer Success
COVID-19: Pushing the Red Button from the other Side of the world!
COVID-19: Pushing the Red Button from the other Side of the world!
[42:52] Presentation by MAN Energy Solutions in cooperation with oculavis at RealWear Remote Connect Europe 2020
Customer Success
Global Roll-out Strategies for Visual Remote Support in the Construction Machinery and Maritime Crane Industries
Global Roll-out Strategies for Visual Remote Support in the Construction Machinery and Maritime Crane Industries
[15:54] Liebherr's presentation at the business conference All About Remote 2020
Customer Success
Mission Critical Support in Industrial Manufacturing
Mission Critical Support in Industrial Manufacturing
[46:08] TRUMPF and oculavis talking about visual assistance at Realwear Connect 2020
Partners in the Spotlight
Swarm intelligence in the implementation of AR remote support
Swarm intelligence in the implementation of AR remote support
[53:35] The machine tool manufacturer Hüller Hille reports on its experience and development during the 6-month innovation program organized and accompanied by oculavis.
Partners in the Spotlight
Demystification of Augmented Reality Solutions in Pharmaceutical Industry
Demystification of Augmented Reality Solutions in Pharmaceutical Industry
[30:16] Overcoming regulatory and technical challenges in the implementation of oculavis SHARE in the pharmaceutical industry
Customer Success
Self & smart services for medium-sized mechanical engineering companies
Self & smart services for medium-sized mechanical engineering companies
[01:00:02] VOLLMER WERKE reports on the implementation of oculavis SHARE to make customer service more efficient and build new digital business models.
Documentary
The future of work in German mechanical engineering companies
The future of work in German mechanical engineering companies
[04:07] German TV broadcaster ZDF reports on the utilization of oculavis SHARE at GEBHARDT Intralogistics.
Customer Success
How Augmented Reality and remote support empower technicians to boost profitability of PV systems
How Augmented Reality and remote support empower technicians to boost profitability of PV systems
[02:05] Video about the whitelabel application SMA Virtual und Remote Support
Web Seminar
Augmented Reality Support and Workflows at your fingertips! Remote commissioning of complex machinery and equipment.
Augmented Reality Support and Workflows at your fingertips! Remote commissioning of complex machinery and equipment.
[32:22] Live demonstration during the METAV Websessions
Documentary
Remote support as a solution for the mechanical engineering and manufacturing industry
Remote support as a solution for the mechanical engineering and manufacturing industry
[04:34] Report in the n-tv Startup Magazin about oculavis
Customer Success
Increased efficiency in service and new business models in SMEs
Increased efficiency in service and new business models in SMEs
[44:01] Joint presentation of oculavis with Schäfer Werkzeug- und Sondermaschinenbau
Customer Success
Optimized Remote Support and raised efficiency in Resources with Augmented Reality
Optimized Remote Support and raised efficiency in Resources with Augmented Reality
[18:07] Presentation by GEBHARDT Intralogistics during the business conference All About Remote 2020
Partners in the Spotlight
Legal aspects of remote expert support and augmented reality applications
Legal aspects of remote expert support and augmented reality applications
[24:27] Presentation by reuschlaw Legal Consultants during the business conference All About Remote 2020
Partners in the Spotlight
Virtual Reality applications in mechanical engineering
Virtual Reality applications in mechanical engineering
[24:27] Presentation by CMC Engineers about virtual and augmented reality at All About Remote 2020
Partners in the Spotlight
Integration points of AR functionalities with Salesforce
Integration points of AR functionalities with Salesforce
[20:22] Presentation by DIA during the business conference All About Remote 2020
Customer Success
Implementation of remote services in a global multilayer service organisation
Implementation of remote services in a global multilayer service organisation
[19:30] KraussMaffei's presentation at the business conference AllAboutRemote 2020
Customer Success
SMA Solar Technology on the collaboration with ocualvis
SMA Solar Technology on the collaboration with ocualvis
[03:30] AR & Remote Support as the game changer of future customer support
Events
Integration of TRUMPF Visual Assistance into our CRM system SIS3
Integration of TRUMPF Visual Assistance into our CRM system SIS3
[24:41] Jay Latimer from TRUMPF at All About Remote 2022
Events
Decisive factors for success: Introduction of an AR powered service tool in specific business areas.
Decisive factors for success: Introduction of an AR powered service tool in specific business areas.
[34:45] Jessica Kolb and Christopher Dedow From KÖRBER Supply Chain & Pharma at All About Remote 2022
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